11. OPERATIONAL FEASIBILITY

Written by varun on Thursday, March 5, 2009 at 8:31 AM


The PIECES framework can help in identifying problems to be solved, and their urgency:

Performance -- Does current mode of operation provide adequate throughput and response time?

Information -- Does current mode provide end users and managers with timely, pertinent, accurate and usefully formatted information?

Economy -- Does current mode of operation provide cost-effective information services to the business? Could there be a reduction in costs and/or an increase in benefits?

Control -- Does current mode of operation offer effective controls to protect against fraud and to guarantee accuracy and security of data and information?

Efficiency -- Does current mode of operation make maximum use of available resources, including people, time, and flow of forms ?

Services -- Does current mode of operation provide reliable service? Is it flexible and expandable?

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